Genpact on Top in Nasscom Ranking

Genpact has occupied the top slot in a list of the leading 15 third party ITES-BPO companies released by Nasscom on Monday.

Last year saw the transition of Genpact from a part captive to a complete third party BPO company.

This year it is at the top followed by Wipro BPO and HCL Tech BPO.

According to 2005-06 rankings reported in the annual Nasscom survey on IT industry performance, HCL BPO finished fourth, while ICICI OneSource ranked fifth.

A few companies (e-funds, Sutherland Global Services) did not provide India revenues as reported to STPI. If the global revenues of such firms had been considered, they would have featured in the Top 5 companies.

In FY 2005-06, the Indian ITES-BPO segment grew by 37 per cent contributing USD 6.3 billion to the total software and services exports of $ 23.6 billion.

While Genpact has reaped the benefits, others have not been so lucky. For example, IBM-Daksh is at the sixth position, while Progeon, the BPO arm of Infosys, finds itself at number seven and TCS BPO is ranked 14th in the list.

The rankings are based on revenues for 2005-06 reported as per the annual Nasscom survey on IT industry performance. A Nasscom spokesperson, however, refused to give away the actual revenues of each company.

“In 2005-06, the industry size and growth exceeded our forecasts, reflecting strong demand. The entire software and services industry is expected to record revenues of -38 billion in financial year 2007, we expect the ITES-BPO segment to continue its growth momentum and expect exports to cross billion during financial year 2007,” said Kiran Karnik, president of Nasscom, in a statement.