Cupertino, Calif. -- Users of the iPhone -- manufactured by Apple Inc. of Cupertino, Calif. -- are complaining the AT&T wireless bills they receive are as thick as phone books.
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Justine Ezarik, a graphic designer from Pittsburgh, Pa., received more than 200,000 views for a YouTube video that shows her displaying a 300-page wireless bill, Computerworld reported Friday.
"I finally got my first bill from AT&T in a cardboard box containing 300 pages," she wrote in a blog posting. "Apparently, they give you a detailed transaction of every text message sent and received. Completely unnecessary."
"If they're sending this to everyone who sends a lot of text messages, and uses their iPhone extensively, this is a lot of waste," Ezarik said in an interview.
An AT&T spokesman said the company sends the highly detailed bills by default, but customers have other options.
"We can always give people a summary bill," said AT&T spokesman Mark Siegel. "It's little more than what you owe this month. And there's always the online option, too, which means you never get a paper bill."
Copyright 2007 by United Press International.
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