Verizon Wireless faced yet another network outage this month after its 3G and 4G networks went down in several major U.S. cities on Wednesday.
Following the outage, Verizon's customers took to Verizon’s community forum and micro-blogging site Twitter to vent their frustration.
Later, during the day, the company said in a statement that the service is back to normal.
Verizon’s spokesperson, Tom Pica, said the Verizon’s network operations team worked early morning to resolve the issue.
Tom added that the customers now can make voice calls and use other services.
“This is a whole new paradigm of network technology, so I expect that issues will continue to occur." Akshay Sharma, an analyst at Gartner, said as quoted by CNN Money
What caused outage?
Though the company has rectified the error, there is yet no word on what caused the problem.
This is Verizon's third widespread outage of December. Also, according to the experts, this can happens again.
As Verizon was the first company to come up with a 4G LTE network at a large scale, "it's suffering the fate that all pioneers face" said Ken Rehbehn, analyst at Yankee Group.
Some analysts believe the complexity of LET technology might have led to the outage.
Akshay Sharma, an analyst at Gartner was quoted by CNN Money as saying, “This is a whole new paradigm of network technology, so I expect that issues will continue to occur.”