JetBlue Airways awarded highest honors in airline customer satisfaction

Honored by J.D. Power and Associates 2010 North America Airline Satisfaction Study(SM), the carrier has received the award for the fifth year in a row.

Also, it is the sixth consecutive customer satisfaction award that the airline has received from the J.D. Power and Associates.

Accepting the honor, Dave Barger, president and CEO of JetBlue Airways, said, “On behalf of JetBlue's 12,500 crewmembers, we humbly accept this recognition for the sixth consecutive year."

Barger added, “We know we are only as good as our last flight, and we look forward to earning this recognition again by serving every customer as a member of our family."

The 2010 North America Airline Satisfaction Study is based on responses from more than 12,300 passengers who flew on a major North American airline between April 2009 and April 2010.